Common error codes and solutions of Monarch control cabinet

1. Ensuring Passenger Safety

Here is the translation of the provided text on common error codes and their solutions for the Monarch control cabinet:

1. Inverter Unit Protection (E01)
   Causes:
2. Main circuit output grounding or short-circuit.
3. Excessively long traction machine wiring.
4. Overheated working environment.
5. Loose internal controller wiring.

Solutions:

1. Eliminate external issues such as wiring.
2. Add a reactor or filter.
3. Check if the air duct and fan are functioning properly.
4. Contact the manufacturer or agent.
5. Acceleration Overcurrent (E02)

Causes:

1. Main circuit output grounding or short-circuit.
2. Motor parameters not tuned or incorrectly tuned.
3. Excessive load.
4. Incorrect or interfered encoder signal.

Solutions:

1. Eliminate external issues such as wiring.
2. Tune the motor parameters.
3. Reduce sudden loads.
4. Check if the encoder wiring and signal are normal, and use shielded cables for connection.
5. Deceleration Overcurrent (E03)

Causes:

1. Main circuit output grounding or short-circuit.
2. Motor parameters not tuned or incorrectly tuned.
3. Excessive load.
4. Steep deceleration curve.

Solutions:

1. Eliminate external issues such as wiring.
2. Tune the motor parameters.
3. Reduce sudden loads.
4. Adjust the curve parameters.
5. Constant Speed Overcurrent (E04)

Causes:

1. Main circuit output grounding or short-circuit.
2. Motor parameters not tuned or incorrectly tuned.
3. Excessive load.
4. Significant interference from the rotary encoder.

Solutions:

1. Eliminate external issues such as wiring.
2. Tune the motor parameters.
3. Reduce sudden loads.
4. Choose an appropriate encoder and use shielded cables for connection.
5. Acceleration Overvoltage (E05)

Causes:

1. Excessive input voltage.
2. Severe elevator reverse pulling.
3. Braking resistor selected is too large or the braking unit is abnormal.
4. Steep acceleration curve.

Solutions:

1. Adjust the input voltage.
2. Adjust the elevator operation start sequence.
3. Choose an appropriate braking resistor.
4. Adjust the curve parameters.
5. Deceleration Overvoltage (E06)

Causes:

1. Excessive input voltage.
2. Braking resistor selected is too large or the braking unit is abnormal.
3. Steep deceleration curve.

Solutions:

1. Adjust the input voltage.
2. Choose an appropriate braking resistor.
3. Adjust the curve parameters.
4. Constant Speed Overvoltage (E07)

Causes:

1. Excessive input voltage.
2. Braking resistor selected is too large or the braking unit is abnormal.

Solutions:

1. Adjust the input voltage.
2. Choose an appropriate braking resistor.
3. Control Power Supply Fault (E08)

Causes:

1. Excessive input voltage.
2. Drive control board abnormality.

Solutions:

1. Adjust the input voltage.
2. Contact the manufacturer or agent.
3. Undervoltage Fault (E09)
   Causes:
4. Instantaneous power outage of the input power supply.
5. Excessively low input voltage.
6. Drive control board abnormality.

Solutions:

1. Eliminate external power supply issues.
2. Contact the manufacturer or agent.
3. System Overload (E10)

Causes:

1. Abnormal brake circuit.
2. Excessive load.

Solutions:

1. Check the brake circuit and power supply.
2. Reduce the load.
3. Motor Overload (E11)

Causes:

1. Incorrect setting of FC-02.
2. Abnormal brake circuit.
3. Excessive load.

Solutions:

1. Adjust the parameters.
2. Check the brake circuit and power supply.
3. Input Phase Loss (E12)

Causes:

1. Unbalanced input power supply.
2. Drive control board abnormality.

Solutions:

1. Adjust the input power supply.
2. Contact the manufacturer or agent.
3. Output Phase Loss (E13)

Causes:

1. Loose main circuit output wiring.
2. Motor damage.

Solutions:

1. Check the output wiring.
2. Eliminate motor faults.
3. Module Overheating (E14)
   Causes:
4. Excessively high ambient temperature.
5. Fan damage or air duct blockage.

Solutions:

1. Reduce the ambient temperature.
2. Replace the fan and check the air duct.
3. Motor Tuning Fault (E19)

Causes:

1. Incorrect motor parameter settings.
2. Parameter tuning timeout.

Solutions:

1. Enter the correct motor parameters.
2. Check the motor leads.
3. Encoder Fault (E20)

Causes:

1. Encoder model mismatch.
2. Encoder damage or incorrect wiring.

Solutions:

1. Choose a push-pull output or open-collector encoder.
2. Check the wiring.
3. Data Overflow (E21)

Causes:

1. Abnormal main control board data.

Solutions:

1. Check the main control board or contact the manufacturer.
2. Ground Short-circuit Fault (E23)

Causes:

1. Output ground short-circuit.

Solutions:

1. Check the output wiring or contact the manufacturer.
2. Elevator Position Abnormality (E30)

Causes:

1. Deviation in encoder feedback position during automatic operation.
2. Disconnection or sticking of the leveling signal during automatic operation.
3. Traction rope slippage or motor stalling.

Solutions:

1. Check if the leveling switch and plate are normal.
2. Check if the leveling switch wiring is correct.
3. Confirm if the rotary encoder is used correctly.
4. DPRAM Abnormality (E31)

Causes:

1. Abnormal DPRAM read/write.

Solutions:

1. Replace the control board or contact the manufacturer.
2. CPU Abnormality (E32)

Causes:

1. Abnormal CPU operation.

Solutions:

1. Replace the control board or contact the manufacturer.
2. Elevator Speed Abnormality (E33)

Causes:

1. The actual elevator speed exceeds 1.15 times the maximum operating speed.
2. The speed exceeds 1.2 times the set value during low-speed operation.
3. Maintenance operation during automatic operation.

Solutions:

1. Confirm if the rotary encoder is used correctly.
2. Check the motor nameplate parameter settings.
3. Retune the motor.
4. Check the maintenance switch and wiring.
5. Logic Fault (E34)

Causes:

1. Control board redundancy judgment, logic abnormality.

Solutions:

1. Replace the control board or contact the manufacturer.
2. Abnormal Shaft Self-learning Data (E35)

Causes:

1. Not started at the bottom floor.
2. No leveling signal input for more than 45 seconds of continuous operation.
3. Small floor interval.
4. The measured maximum number of floors does not match the set value.
5. Abnormal floor pulse recording.

Solutions:

1. Confirm if the upper and lower limit switches and signals are normal.
2. Check if the leveling switch, wiring, and plate are normal.
3. Move the elevator to the bottom floor and perform shaft self-learning again.
4. Contactor Feedback Abnormality (E36)

Causes:

1. Motor current is zero when the brake is opened.
2. Contactor feedback signal is lost for more than 1 second during motor operation.
3. Signal sticking.
4. No feedback signal when the contactor is closed.

Solutions:

1. Check if the main and auxiliary contacts of the contactor are normal.
2. Check if the controller output wires are normal.

Check the contactor.